Outreach care plans

Our personalised care plans offer tailored solutions to meet the unique needs and preferences of each young person.

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At New Journey Residence, our outreach work is an essential part of our commitment to early intervention, prevention, and positive outcomes. We believe that meaningful support should extend beyond residential settings and into the communities, families, and networks that shape people’s lives.

Our outreach services are designed to engage, support, and empower individuals who may be at risk of placement breakdown, social exclusion, or disengagement. Through consistent, relationship-led support, we work alongside young people, adults, families, and partner agencies to promote stability, resilience, and long-term progress.

What We Offer


Our outreach support is flexible and tailored to individual needs. This may include:One-to-one emotional and practical supportMentoring and positive role modelling Support with education, training, or employment pathways Life skills development, including independence and decision-making Family and relationship support Signposting and joint working with local services and professionals Our Approach We take a person-centred, strengths-based approach, listening carefully and responding with empathy, respect, and high expectations.

Our team works proactively to build trust, promote accountability, and encourage positive choices, while maintaining clear boundaries and professional standards.We believe in early support, consistent engagement, and collaborative working. By partnering with local authorities, schools, health services, and community organisations, we ensure that support is coordinated, effective, and focused on achieving meaningful outcomes.

Our Commitment


Our outreach work reflects our wider mission: to help individuals move forward with confidence, dignity, and purpose. Whether supporting someone through a challenging period or helping them prepare for greater independence, we are committed to walking alongside them on their journey toward a more positive future