Our Ethos

At New Journey Residence, our ethos is centred on providing proactive, structured, and compassionate support that enables young people to rebuild confidence, develop independence, and progress toward meaningful and sustainable futures. We are committed to nurturing the aspirations of our residents, supporting them to achieve their individual goals in education, training, and employment, while equipping them with the skills required to thrive in early adulthood.

Our approach is rooted in rehabilitation, personal advancement, and re-enablement. We recognise that young people entering New Journey Residence may have experienced instability, emotional hardship, or disruption in their earlier lives. As such, we provide a safe, stable, and nurturing environment where residents are supported to reflect, grow, and move forward at a pace that respects their individual needs, abilities, and experiences.

New Journey Residence delivers practical, realistic, and outcome-focused frameworks designed to support young people in developing independence and resilience. These frameworks promote the development of essential life skills, including emotional regulation, social interaction, self-care, budgeting, time management, and decision-making.

We actively support residents to learn how to self-manage their social, mental, emotional, and physical well-being, encouraging personal responsibility while ensuring consistent professional guidance is always available.Stability and consistency form the foundation of daily life at New Journey Residence. Through structured routines, clear boundaries, and supportive relationships, we create an environment that fosters safety, predictability, and trust. Alongside this structure, we provide emotional protection and relief from hardship, ensuring that residents feel secure, respected, and valued within our service.

This balanced approach allows young people to build positive personal identities, develop healthy relationships, and gain confidence in their ability to navigate adult life.We place strong emphasis on positive outcomes and individual progression, working collaboratively with residents to identify strengths, address challenges, and set achievable goals. Our practice is person-centred and trauma-informed, ensuring that support is delivered with empathy, dignity, and respect at all times.

New Journey Residence fully recognises and respects the corporate parenting responsibilities held by local authorities. We work in close partnership with placing authorities, professionals, and relevant agencies to ensure coordinated, transparent, and effective care planning. Our service is underpinned by the fundamental principles of the Care Leavers’ Charter, promoting fairness, opportunity, and continued support as young people transition toward independence.All services delivered by New Journey Residence operate in accordance with statutory and legislative requirements, including the Children (Leaving Care) Act 2002 and the Children and Social Work Act 2017. Our policies, procedures, and daily practices reflect these frameworks and are continuously reviewed to ensure compliance, quality assurance, and best practice.

Through our commitment to professionalism, accountability, and compassionate care, New Journey Residence aims to provide more than accommodation—we provide a foundation for stability, growth, and lasting positive change.