About Us
Built on care. Centered on people.
Built on care. Centered on people.
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New Journey Residence, we believe that every young person is like a gemstone — unique, valuable, and full of potential.
Our Gemstone Homes symbolise the individuality of each young person and our commitment to helping them shine in their own way. Every gemstone name is carefully chosen and paired with its symbolic meaning, representing the core values that guide our practice — resilience, growth, stability, and hope.
We specialise in working with young people who have experienced significant adversity, including trauma, loss, disrupted attachments, and currently on Deprivation of Liberty (DoLs) who may present with associated behavioural and complex emotional needs
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At New Journey Residence, our mission is to provide a safe, nurturing, and empowering environment where young people and adults are supported to grow, Our home is structured to fully comply with DoLs orders and restrictions, ensuring that all legal and safeguarding measures are upheld to provide a safe and secure environment.
Our supported accommodation offers young people a safe nurturing place to live, learn and thrive. New Journey believes every young person should have a safe and secure home.
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With 15 years of diverse experience in care settings for children and young people, I have developed a strong foundation in supporting those from various backgrounds. My journey includes nine years in Children Residential Homes and three years in supported accommodation for young people under Deprivation ofLiberty Safeguards (DoLS), working closely with individuals and families in both group and one-to-one settings.
My team are well-versed in navigating organisational policies and boundaries, ensuring legal compliance, confidentiality, and a consistently non-judgemental approach. These principles allow us to see each person without bias, focusing on their unique needs and experiences.
This dedication to a person-centred approach is at the heart of our practice, empowering each individual toprogress at their own pace. We have chosen the theme of gemstones to name our homes because we believe every child and young person is a unique and rare treasure. Like gemstones, you hold incredible value andbeauty, and our aim is to keep that brilliance shining as we journey into the future together.
CEO-Rachel Hayles